For some more detailed help feel free to call Ink Hub on (08) 7324 3065. Using the printer driver: If you are using Brother's Windows printer driver, click the Print Test Page button in the General tab of the Windows printer driver. Other than the actual Print Head being damaged there is nothing else which can cause these issues. If you do several cleans and it doesn't improve then you may need a Print Head Cleaning Kit which uses strong solvents to dissolve any dry ink stuck in the print head. From there you can select to clean individual colours or the whole lot at once. To unblock the print head you will need to go to your printers menu and find the "Nozzle Cleaning" Utility. This occurs when ink dries on the surface of the print head due to the printer not being used for a while or else a poor quality ink being used which tends to dry easily and blocks the small holes on the print heads surface. Select the setting you want to change, and then. If a different printer appears, select the printer you want from the drop-down list. Check that the printer you want to configure appears next to Printer. If the breather tape has been fully removed then the issue is more than likely a clogged print head. From the Start button, click All Programs - Brother - Label & Mobile Printer - Printer Setting Tool. If for example the Yellow Colour is not printing then check that the breather tape on the top of the ink cartridge has been fully removed. When the problem presents you can open windows printers and devices and select either printer and successfully print a test page meaning the documents are. Once you have printed the test page you will clearly be able to see if one colour is not printing correctly. In normal cases, Brother printer start printing completely blank pages because of few reasons. To print the test page simply click on the link and hover your cursor over the image, right click on the image and select "Print Image". If your printer is not printing the correct colour combinations then by printing a Test Page you can easily work out what may be the cause. Of course they also use Black however we will discuss this later. The 3 main colours used by your inkjet printer are Cyan (Bluey Colour), Magenta (Reddish Colour) and Yellow. Is your printer producing the correct colours that it should be? If not it is easy to isolate the problem by using a Test Page.
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